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$12 - $15 an hour

Job Type



Full Job Description

Tryfacta is on the lookout for multiple Support Specialists who will be working at the Kentucky Transportation Cabinet (KYTC) and assisting in the Driver’s License & Real ID’s for supporting the is responsible for the issuance of driver's licenses, maintaining driver's records, and managing driver safety programs. The main focus of this position is to learn & implement the new digitized driver license issuance requirements along with the new state and federal rules regarding REAL ID and Commercial/National Driver Registration.

Fast Facts About this Role:

8 hour shift position (7:45am-4:45pm)

Start Immediately

Your Typical Day Would Consist of:

  • Review and analyze secure documents of driver's license applicants

  • Learn/Utilize the KY Driver's License Information System

  • Process complex applications/screen applicant documents and information

  • Advise applicants on their questions and concerns regarding driver licensing

  • Become familiar with State and Federal Commercial/National Driver Licensing laws

  • Balance end-of-day reports

The Ideal Candidate would have the following”

Stellar communication skills & Customer Experience Skills

Task-oriented with good organizational skills

Team Player & a high level of accountability

An Associate or Bachelor's degree or Work Experience commensurate to a 4-year degree

As this is a Customer Facing Role, a Business Casual Dress Code will be required

Job Types: Full-time, Contract

Pay: $12.00 - $15.00 per hour


  • Monday to Friday

Work Location: Multiple Locations

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Tryfacta's payroll services and independent contractor solutions are managed through Tryfacta DirectSource. Tryfacta DirectSource is able to deliver agile support that improves efficiency and reduces compliance risks. Tryfacta services also incorporate many benefits typically associated with other talent solutions such as RPO and MSP, including scalability, employer branding, advertising campaigns, and more.

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